What to do if you can’t connect?

chamsoft
May 28th, 2018

If you are currently experiencing difficulty connecting to our cloud based Case Manager, here are some things you should check first:

• Do you have an active connection to the internet – try searching for something at google.com
• Can you access our static help page: learning.casemanager.biz
• Can you bring up the login page of your web version of Case Manager: your-domain-name.casemanager.biz
• If you have internet access but can’t connect to our server, check with https://aussieoutages.com/ to see if there is a known network issue with your ISP