March 25 2025
Did you know that Case Manager isn’t limited to just Case Manager for Windows and that different users can access the same database through Case Manager Web and the Case Manager Mobile App?
Our mobile app is a cut-down version and simple by its very design, ideal for case management on the go!
Case Manager Web functionality however, is being actively enhanced in every release, it utilises modern technology and is the way of the future, whether you are at your desk or on the move, managing cases has never been easier!
Here are some reasons you might like to give Case Manager Web a try:
- Ditch the VPN – No more access restrictions, just secure web-based login.
- Stronger Security – Built-in protections keep your data safe.
- Access from Any Device – Mac or Windows, Desktop, laptop, tablet, or mobile—it’s your choice.
We are increasingly seeing a hybrid approach being used by our busy Customers with some office-based Administrators continuing to use Case Manager for Windows while their Consultants are enjoying seamless access, improved features, and a more flexible workflow with Case Manager Web.
Here are more reasons to consider logging into the web version:
Performance & User Experience Enhancements
- Faster Performance – Optimized processes for quicker page load times.
- Responsive Design – Seamless experience across desktops, tablets, and mobile devices.
- Intuitive Interface – Modern, cleaner layout for easier navigation.
- Advanced Filtering – Enhanced search tools for faster case, company, and document lookup.
- Improved Case List Management – Easily switch and modify views for efficient case handling.
- Streamlined Document Management – Clearer processes for uploading, downloading, and locking files.
- Consolidated Personal Settings – Access user options, password changes, and logout in one place.
- Image Preview – View and zoom images directly within the platform.
Admin Enhancements
- License Management – Monitor usage, active users, and available licenses in one view.
- Permission Search & Filter – Easily search and manage user permissions for better access control.
- Enhanced List Management – Improved navigation, allowing temporary case list replacements for efficiency.
iPad & Tablet Enhancements
- Optimized Navigation – Better usability and scrolling for touchscreens.
- Improved Case & List Views – Enhanced layouts for smoother case and document management.
- Refined Touch Experience – Easier selection, resizing, and interaction with case data.
For the full list of features and enhancements, visit:
Case Manager Web Feature Updates
Ready to explore Case Manager Web?
With Case Manager Web, your team can transition at your own pace—there’s no need to switch everyone at once. You can start with a few staff members while others continue using the desktop—it’s all the same system!
How to Access Your Case Manager Account
- On the Web: Enter your company-specific URL in your browser:
“companyid”.casemanager.biz- The Company ID is the unique identifier for your organization and forms the first part of the web address.
- This ID is provided by Chameleon when your account is created.
- If you’re unsure of your Company ID:
- Check any welcome emails or onboarding documents you received.
- Ask your admin or IT support team within your organization
- Contact Chameleon Support for assistance.
- On Mobile: Download the Case Manager app for iOS and Android.
Need Help? Learn More!
Explore our learning portal for guidance on maximizing the web version: Access the Learning Site Here
Stay tuned! In upcoming newsletters, we’ll take a deep dive into powerful web features designed to enhance your case management experience.
Got questions? Contact our friendly support team for assistance.